of ALTEN’s business. This is set to rise to 70% in 2014. This policy has been accelerated by two factors, the streamlining of supplier listings, which is driving increased use of embedded engineering suppliers who act as true technology partners, and clients’ search for productivity gains which have hit a ceilingin consulting mode.
Workpackage projects can involve different levels of responsibility and risk-sharing and be delivered either on-site at the client or wholly outsourced to an ALTEN Delivery center:
- a single contract covering several technology consulting projects;
- service contracts with a commitment of resources benchmarked to performance indicators;
- work unit service contracts with a commitment of resources or results;
- fixed-price projects with commitment to results based on specifications
The “workpackage offering” provides a structured, multidisciplinary team led by a project manager, with levels of commitment defined with the client. it gives the client field-specific know-how (Pmo, technical
management and project engineers) and logistical support (facilities, professional software, secure communications, etc.).
The expansion of workpackage services has major implications for ALTEN but also for clients. Besides delivery of the project itself, either on-site at the client or from an ALTEN Delivery center, the structures, methodologies and tools have to be in place to prepare for the transformation of the service and to identify and implement productivity gains. ALTEN provides solutions to all these needs.
Depending on the client’s needs, ALTEN can put in place specific organisational structures for transnational projects, with extra coordination across several teams in different countries, or call in one of the nearshore/ offshore structures (Romania, india) for some project phases.